Support

We provide a full range of support services for all of your needs and our Information Security Solutions. Our Trusted Manager support service is standards based and fully customisable to your requirements and needs. We supply your with all of the support services, processes, skills and resources allowing you to deliver and maintain your information systems and services whilst concentrating on your core business. :


 

Use Ward’s Trusted Manager support service to

  • Provide a fully customisable support service for your Information Security systems, applications applications or infrastructure.
  • Provide you with the skills and resources you need to supplement your teams, resources and skilksets.
  • Supply you with vendor partner support agreements and manage/wrap vendor partner support agreements into our Trusted Manager support service ensuring you have a simple and seamless support experience.
  • Provide proactive and reactive support services to ensure the confidentiality, availability and integrity of your Information Systems
  • Ensure that you meet your compliance and contractual commitments and services levels to your users, partners and customers
  • Provide you with all of the call and ticket handling, issue resolution, escalation and service level reporting services that an enterprise support service requires.

Sales: +353 1 6420100
Support: support@ward.ie


 

Fortinet


Aruba

Cisco

Check Point


RSA Security

Juniper Networks

Oracle


Commvault

Nordic Edge

Celestix