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  • Security Advisory Notice – HPE SAS Solid State Drives…

    By Rebecca Mathews on December 6, 2019

    Hewlett Packard Enterprise (HPE) has warned customers to install a critical firmware patch to prevent SAS SSDs (Serial-Attached SCSI solid-state drives) from permanently failing after 32,768 hours of operation — which is 3 years, 270 days, and 8 hours. After the SSD failure occurs, neither the SSD nor the data can be recovered. In addition,...

    • Security Advisory Notice – HPE SAS Solid State Drives…

      Hewlett Packard Enterprise (HPE) has warned customers to install a critical firmware patch to prevent SAS SSDs (Serial-Attached SCSI solid-state drives) from permanently failing after 32,768 hours of operation — which is 3 years, 270 days, and 8 hours.

      After the SSD failure occurs, neither the SSD nor the data can be recovered. In addition, SSDs which were put into service at the same time will likely fail nearly simultaneously.

      The bug affects all HPE SAS SSDs with a firmware versions prior to HPD8. Upgrading the SSD firmware to version HPD8 fixes the problem.

      Scope

      HPE Model Number HPE SKU HPE SKU DESCRIPTION HPE Spare Part SKU HPE Firmware Fix Date
      VO0480JFDGT 816562-B21 HP 480GB 12Gb SAS 2.5″ RI PLP SC SSD 817047-001 11/22/2019
      VO0960JFDGU 816568-B21 HP 960GB 12Gb SAS 2.5″ RI PLP SC SSD 817049-001 11/22/2019
      VO1920JFDGV 816572-B21 HP 1.92TB 12Gb SAS 2.5″ RI PLP SC SSD 817051-001 11/22/2019
      VO3840JFDHA 816576-B21 HP 3.84TB 12Gb SAS 2.5″ RI PLP SC SSD 817053-001 11/22/2019
      MO0400JFFCF 822555-B21 HP 400GB 12Gb SAS 2.5″ MU PLP SC SSD S2 822784-001 11/22/2019
      MO0800JFFCH 822559-B21 HP 800GB 12Gb SAS 2.5″ MU PLP SC SSD S2 822786-001 11/22/2019
      MO1600JFFCK 822563-B21 HP 1.6TB 12Gb SAS 2.5″ MU PLP SC SSD S2 822788-001 11/22/2019
      MO3200JFFCL 822567-B21 HP 3.2TB 12Gb SAS 2.5″ MU PLP SC SSD S2 822790-001 11/22/2019
      VO000480JWDAR 875311-B21 HPE 480GB SAS SFF RI SC DS SSD 875681-001 Week of 12/9/2019
      VO000960JWDAT 875313-B21 HPE 960GB SAS SFF RI SC DS SSD 875682-001 Week of 12/9/2019
      VO001920JWDAU 875326-B21 HPE1.92TB SAS RI SFF SC DS SSD 875684-001 Week of 12/9/2019
      VO003840JWDAV 875330-B21 HPE 3.84TB SAS RI SFF SC DS SSD 875686-001 Week of 12/9/2019
      VO007680JWCNK 870144-B21 HPE 7.68TB SAS 12G RI SFF SC DS SSD 870460-001 Week of 12/9/2019
      VO015300JWCNL 870148-B21 HPE 15.3TB SAS 12G RI SFF SC DS SSD 870462-001 Week of 12/9/2019
      VK000960JWSSQ P06584-B21 HPE 960GB SAS RI SFF SC DS SSD P08608-001 Week of 12/9/2019
      VK001920JWSSR P06586-B21 HPE 1.92TB SAS RI SFF SC DS SSD P08609-001 Week of 12/9/2019
      VK003840JWSST P06588-B21 HPE 3.84TB SAS RI SFF SC DS SSD P08610-001 Week of 12/9/2019
      VK003840JWSST P11329-B21 HPE 3.84TB SAS RI LFF SCC DS SPL SSD P11360-001 Week of 12/9/2019
      VK007680JWSSU P06590-B21 HPE 7.68TB SAS RI SFF SC DS SSD P08611-001 Week of 12/9/2019
      VO015300JWSSV P06592-B21 HPE 15.3TB SAS RI SFF SC DS SSD P08612-001 Week of 12/9/2019

      If any customers are using any of these devices, we advise to upgrade the drive firmware immediately.

      This risk could cause a loss of any sensitive / non-sensitive data stored in the drive.

      How do I Remediate?

      Apply the relevant patch.

      https://support.hpe.com/hpsc/doc/public/display?docId=emr_na-a00092491en_us

      How Can Ward Help?

      If you would like additional information or would like support in assessing and protecting your environment, please contact us.

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