Education & Research Industry Solutions

Ward Solutions has a wide and varied experience of the Education & Research sector for over 12 years nationally and internationally. Our experience ranges from dealing with commercial education providers (online), public education bodies/agencies, research bodies and particularly higher education institutes.


Ward has extensive exposure to international Higher Education and Research systems and a contemporary understanding of the challenges facing HE institutions, not least of which are global competition, compliance requirements, the demand for flexible learning, increased agility, and an enhanced student experience. Moreover, the HE sector needs to deliver high quality teaching and learning and research, that in turn requires effective inter-operation of academic and administrative systems.

Ward also has specific familiarity with the profile of academic, administrative and research systems, the inter-relationships among these, and the role of these systems as enablers in the overall HE information ecosystem.

Specific sectoral issues and technologies that we have supplied solutions for include the specification, selection, management, implementation, project management and operation of the business processes and underpinning architectures of these information systems in HE&R, including, explicitly, the following:

  • Identity and Access Management systems
  • Live@edu solutions & Office365 Solutions
  • Secure staff and student portals, intranets and extranets
  • Research Management Systems
  • Student Information Systems (Quercus+, SCT Banner)
  • Learning Management Systems/VLEs (Moodle, Sakai, Blackboard and custom developed)
  • Content Management systems, Learning Content Management Systems (LCMS) and digital repositories
  • Library Management Systems
  • HR Systems
  • Financial, Procurements and Budgeting Systems
  • Payroll Systems
  • Business Intelligence Data Warehousing Systems (BIDW)
  • Timetabling and Examination Systems
  • Facilities management systems
  • Curriculum Management Systems
  • Document and Records Management Systems
  • Higher Education and Research Portal and Collaboration environments
  • Alumni management applications
  • High Performance Computing and Research Storage environments
  • Secure Content Solutions
  • Network Access Control
  • Enterprise ICT Architecture

Ward also has widespread experience at an Institutional level (Universities, Colleges and Institutes of Technology) but have also consulted and engaged with a wide variety of cross-institutional bodies and initiatives (e.g. HEAnet, An Cheim, ICHEC etc) and understand the dynamics and drivers associated with these bodies and their relationships with the Institutes.

Furthermore, our teams approach recognises some key challenges for HE bodies, including the risks associated with enterprise information system selection and implementation, the high costs associated with the maintenance of enterprise information systems, and the demand presented by compliance and evolving academic and administrative business processes. The team have also widespread experience of implementation of ICT organisation structures, management and governance frameworks, risk assessment and risk management practices to ensure efficient controlled delivery of ICT projects and services to the business, aligned with business goals and objectives.

Finally, Ward Solutions have extensive experience in the field of commercial learning technology innovation, having delivered a wide range of services to some of the largest and most successful learning technology and content companies from their gestation through to ultimate commercial success and operational maturity

The solutions we have provided to the sector range from

  • ICT Consultancy and Architecture
  • Vendor and Project Management
  • Online Application Development
  • Enterprise Database Services
  • Secure Infrastructure
  • Managed Services

Sectoral Customers that we have worked with include:

  • Skillsoft
  • New Horizons (US)
  • Toolwire
  • AES e-Testing
  • City & Guilds
  • University College Dublin
  • Dublin Institute of Technology
  • Carlow Institute of Technology
  • Blanchardstown Institute of Technology
  • Limerick Institute of Technology
  • National College of Ireland
  • Mary Immaculate College
  • HEAnet
  • Department of Education and Science
  • An Cheim
  • Herriot Watt University
  • Griffith College Dublin
  • Trinity College Dublin
  • Royal College of Surgeons Ireland
  • National University of Ireland Galway