The pain of password management - the single most common support issue - is becoming more pervasive. Requiring more complex passwords that must be changed more frequently increases the likelihood that users will forget them.
As a result, many organizations face the challenge of increasing security while reducing support costs.
Whether part of an integrated IAM deployment or as a point solution we offer a range of self service password management solutions:
Quest Password Manager
Quest Password Manager allows end users to reset forgotten passwords securely, allowing administrators to implement stronger password policies while reducing the help desk workload.
- Password Manager provides a simple, secure solution that allows end users to reset forgotten passwords and unlock their user accounts themselves.
- Password Manager accommodates the widest possible range of organization requirements and data security standards.
- Password Manager supports Windows 2000/2003 Active Directory environments and connected systems. Organizations no longer have to sacrifice security to reduce costs.
Oracle Identity Manager
Oracle Identity Manager's self-service capabilities allow users to manage their own passwords across managed resources. In case a user forgets his password, Oracle Identity Manager can present customizable challenge questions to enable self-service identity verification and password retrieval.
Oracle Identity Manager can synchronize or map passwords across managed resources and
enforce differences in password policies among these resources. In addition, if an
enterprise is using Microsoft Windows desktop-based password reset feature,
Oracle Identity Manager's Active Directory (AD) Connector can intercept password
changes at the AD server and subsequently propagate it to other managed resources in
accordance with policies.
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