- Flexible and adaptable to meet your current and future requirements.
- Ensures that you get a complete set of engineering services at a fraction of the
normal staffi ng cost.
- Experienced engineers, working to industry standards and best practices in delivering
our services.
- Encompasses routine and critical events.
- We manage your escalation chain including third parties.
- Remote and on-site service delivery as required.
- Proactively and reactively manage your infrastructure.
- We ensure that your services are always available and perform optimally.
- Our services are performed to specifi ed service level parameters.
- Customisable measurement/baselines with full user reporting.
Trusted Manager Suite is Ward Solutions suite of 5 fully customizable
managed services focused on streamlining and managing your business IT infrastructure.
Trusted Network Manager
Let Ward Solutions manage all critical parts of your
network infrastructure; ensuring availability, performance and network security. Ward can
ensure your network operation, perform controlled change management, patching, equipment
warranty and replacement. We can also monitor, manage and report on network baselining and
trends using our suite of monitoring tools.
Trusted Application Manager
Ward will manage and maintain off -the-shelf, custom
software applications or web sites. This solution can also ensure that application services
are available and performing to specified parameters.
Trusted Systems Manager
Ward will manage and maintain your web, application and
database servers ensuring that all routine tasks e.g. back-up, restore, patching, system
reconfiguration, storage management, service management and hardening tasks are carried
out. Ward can also manage hardware/software reconfiguration as well as break-fix
services.
Trusted Security Manager
Benefit from leading Industry security experts providing
you with invaluable security services and expertise. Ward can manage and secure all aspects
of your infrastructure from managed firewalls, content/AV filtering to device hardening,
patching, security log auditing and review. Ward can also provide managed security offi
cers, security audits, and penetration testing services.
Trusted Database Manager
Let Ward DBAs manage your Oracle or SQL server database.
Ward can provide High Availability (HA), optimised data tier. Ward DBAs will monitor your
database health and perform routine and critical tasks.